Returns & Exchanges
Our 100% guarantee ensures that every purchase on aquazfishing.com exceeds your expectations. We will gladly accept a return or exchange of items that are in new condition with original tags. Return items cannot be washed, worn or altered.
Please note that we are unable to accept returns of items purchased from other retailers. If you wish to return an item that you purchased from a different retailer or website, please contact the original place of purchase.
Full-price merchandise must be returned within 30 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment. You must either pay for the return shipping, or we can provide a prepaid return shipping label with the cost deducted from your refund.
To start a return, please email us at firstname.lastname@example.org with your name and order number.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.
To start an exchange, please email us at email@example.com with your name and order number.