Returns & Exchanges

RETURNS

Our 100% guarantee ensures that every purchase on aquazfishing.com exceeds your expectations. We will gladly accept a return of items that are in new condition with original tags within 30 days of the purchase date. Returned items cannot be washed, worn, or altered.

Please note that we are unable to accept returns of items purchased from other retailers. If you wish to return an item that you purchased from a different retailer or website, please contact the original place of purchase.

Full-price merchandise must be returned within 30 days of the order date to receive a refund. The refund will be applied to the original method of payment. The customer may choose to directly pay and ship with the shipping service of their choice, or we can provide a prepaid return shipping label with the cost deducted from the refund amount.

To start a return, please email us at crm.aquazusa@aquazfishing.com with your name and order number.

EXCHANGES

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock.

The original item must be returned in new condition with original tags within 30 days of the purchase date. The items cannot be washed, worn, or altered.

The customer may choose to directly pay and ship with the shipping service of their choice, or we can provide a prepaid return shipping label with the cost deducted from the refund amount. Once we receive the original purchase, we will process a refund for the cost of the original item.

Please note that we are unable to accept exchanges of items purchased from other retailers. If you wish to exchange an item that you purchased from a different retailer or website, please contact the original place of purchase.

To start an exchange, please email us at crm.aquazusa@aquazfishing.com with your name and order number.

REPAIRS AND WARRANTY COVERAGE

AQUAZ USA stands behind our products, and your satisfaction is important to us. We understand the importance of quality gear, and our customers deserve products that perform.

Please consult our warranty and service program details for further details and instructions.